Sterling Mason

Sterling, designs award-winning chatbots - interactive, conversational, intelligent, personable digital programs - to engage people and enterprises in new ways. I'm a creative writer with a love of cinema and design, bringing these talents to the chatbots I create. Specifically, two chatbot campaigns I designed have been awarded with Brandon Hall Awards for Excellence in Learning or Technology - a Silver Award in 2017 and a Gold Award in 2019! In my several roles at Mobile Coach, I've project managed over 100 chatbot launches, developed dozens of client accounts, mentored junior team members, and led the drive to create training content and easy-to-use documentation for our software. I'm passionate about creative projects, data, and overdelivering. I love stories, books, movies, music, games of all kinds, and getting caught in the rain. My favorite punctuation mark is the Oxford comma.